Velocity Credit Union Selects Empower, Black Knight’s Cloud-Based LOS and Integrated Suite of Origination Solutions to Enhance Member Experience and Support Growth

  • Velocity Credit Union selected the Empower Loan Origination System (LOS) for its advanced automation capabilities, which will streamline back-office operations and improve the front-line member experience
  • The credit union will also leverage Black Knight’s suite of origination solutions to support the growth of its retail and real estate capital channels.
  • Adding these features will help Velocity Credit Union take its lending operations to the next level

JACKSONVILLE, Florida., July 7, 2022 /PRNewswire/ — Today, Dark Knight, Inc. (NYSE: BKI) announced that Velocity Credit Union, one of the largest credit unions in the Texashas selected Black Knight Empower LOS and integrated origination solutions to support its members and employees with advanced automation and innovative digital capabilities.

“At Velocity, we are committed to meeting our members’ needs for years to come, and our selection of Black Knight’s integrated technology, data and analytics is at the heart of that mission,” said Lindsey Recording, Vice President of Mortgages, Velocity Credit Union. “With Velocity entering the market for early mortgages, it was important to select a proven LOS that provides us with the flexibility to help us achieve our strategic goals and better serve our growing membership, with robust automation.”

The easy-to-use and highly configurable Empower platform will allow Velocity Credit Union to streamline the origination process from loan application to closing. The cloud-based system’s “lights-out” automation will save the credit union time, help lower the cost per loan, and allow Velocity staff to process more loans faster for a better loan experience. ‘borrower.

Velocity Credit Union is also adding PPE Optimal Blue, the industry’s leading product, pricing and eligibility engine, as well as Borrower Digital, an innovative point-of-sale solution that helps members through the prequalification process and loan application. In addition, the credit union will implement solutions that provide the following functionality: machine learning technology for document classification and indexing; paid service for registration fees, transfer duties, titles, inspections and property taxes; a digital app for loan officers; automated compliance validation tests; a powerful business rules engine; and an end-to-end digital fence solution with e-delivery, e-signature and e-notary capabilities.

“By choosing the integrated suite of origination solutions from Empower and Black Knight, Velocity Credit Union will be able to provide the highest level of service to its members,” said Rich Gagliano, President, Black Knight Origination Technologies. “The automation and efficiencies gained will allow Velocity employees to complete tasks more easily and efficiently to support the credit union’s long-term growth goals and focus on greater convenience for its members.”

About the Dark Knight

Black Knight, Inc. (NYSE: BKI) is an award-winning software, data and analytics company that drives innovation in the mortgage and real estate lending and servicing industries, as well as in capital markets and secondary. Businesses leverage our robust integrated solutions across the homeownership lifecycle to help retain existing customers, win new customers, mitigate risk and operate more efficiently.

Our customers rely on our proven, comprehensive, and scalable products and our unwavering commitment to providing superior customer support to achieve their strategic goals and better serve their customers. For more information on Black Knight, please visit

About Velocity Credit Union

Velocity Credit Union is one of the largest and strongest credit unions in the state of Texas. we have more $1 billion active and serve over 88,000 members and over 200 sponsoring groups, including employers, associations and communities. Velocity Credit Union remains committed to the long-established ideals of the credit union movement: cooperation, mutual aid, independence and non-profit operation. These ideals are put into action in many ways, every business day, to meet the wants and needs of today’s credit union members. And Velocity Credit Union is committed to meeting those needs for decades to come. When you join Velocity Credit Union, you become a member and owner of one of the largest and strongest financial institutions in the Texas. You have access to some of the newest and cheapest services you will find anywhere.

For more information:

michelle kersch

Mitch Cohen

Dark Knight, Inc.

Dark Knight, Inc.



[email protected]

[email protected]

SOURCEBlack Knight, Inc.

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