PSCU offers digital advice to credit unions

Payment credit union services organization PSCU is launching a digital advisory practice to boost digital offerings for credit unions, according to a press release.

It will also improve digital ROI and enhance product usage.

This comes as PSCU recently partnered with Curinos, which helps credit unions invest in digital.

“In today’s digital world, it’s critical that credit unions keep a pulse on digital trends and preferences in order to meet – and ideally exceed – member expectations,” said Yvonne Stelpflug, vice- Senior President of Advisors Plus at PSCU. “Through our digital advisory practice, we can help credit unions make informed decisions about their digital roadmaps and member journeys.”

The release says the digital advisory practice offers two models that credit unions can use separately or at the same time. They can select a one-time digital consulting engagement, starting with analyzing a credit union‘s digital experience and user journeys. Then, PSCU will further research and compare the design to market leaders, and CUSO will present user journeys to get a targeted plan to improve the digital experience.

Additionally, PSCU will offer a subscription model, with quarterly and annual reports, webinars, as well as access to the Digital Banking Hub.

PYMNTS wrote that PSCU was selected by True North Federal Credit Union for processing credits and debits.

Read more: True North Federal Credit Union Selects PSCU to Provide Credit and Debit Processing Support

True North contributes to certain civic and non-profit organizations and helps with certain recreational and charitable events. The company is based in Juneau, Alaska.

“Our team has followed PSCU closely and we have been impressed with all that CUSO has accomplished over the past few years, as well as how dynamic it is,” said Lauren MacVay, President and CEO of True North.

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